Please read these Terms of Service (‘Terms’, ‘Terms of Service’) carefully before using the website (the ‘Service’) operated by GL Electric Sdn Bhd (‘us’, ‘we’, or ‘our’). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

» Price are subject to change without notice

» All prices are listed in RINGGIT MALAYSIA (MYR)

» Shipping charges are excluded

» Payment ⇒ Online Transfer (Internet Banking)

AC NO⇒1953040617

⇒ Date of delivery may vary due to courier shipping practices, delivery location, method of delivery and item ordered.

⇒ Unless there are exceptional circumstances , we make every effort to fulfill your order as soon as possible.

⇒ Please note we do not ship on non working days.

⇒ The weight in the system is different from the item due to the packaging.

⇒ You (customer) will be responsible for paying your own shipping costs, even is for returning items.

⇒ Shipping costs are non-refundable.

⇒ You have 7 days to return an item from the date you received it, if the product was found damage,spoil or incorrect size from your order.

⇒ To eligible for a return, your item must be unused and in the same condition that you received it.

⇒ Your item must be in the original packaging.

⇒ The product must have the receipt or proof of purchase (order number,delivery note and bank statement)


⇒ If the goods/products have been used,tampered or damaged by customer, there will not be any refund.

⇒ GL Electric Sdn Bhd will not be responsible if your shipment of goods/products are lost during the return transit.

⇒ Once we have inspected, checked and confirmed the returned goods/products, customer will received their refund within 3 to 5 working days.

» NOTE : Please be informed that there are goods/products that are strictly not returnable or refundable, due to its product content,usage guidelines,shelf life,expiry time,storage condition and other related characteristics. Each goods/products may vary accordingly at GL Electric Sdn Bhd. We take this great measure to ensure the highest quality of goods/products to all customer. 

⇒ Once we receive your item, we will inspect it and notify you that we have received  your returned item. 

⇒ We will immediately notify you on the status of your refund after inspecting the item.

⇒ If your return is approved , we will initiate a refund to you.

⇒ You will receive the credit within a certain amount of days.

⇒ Please take note, shipping cost are non-refundable.

⇒ If you receive a refund, the cost of return shipping will be deducted from your refund.